Loss Prevention Officer - 3rd Shift - Omni Hotels (Hilton Head Island, SC)

Loss Prevention Officer - 3rd Shift Job Code: 19850 Division: Omni Hilton Head Oceanfront Resort Location: Hilton Head Island, SC US Travel Involved: None Job Type: Full Time Job Level: Experienced Education: High school diploma or equivalent Skills: Category: Operations Compensation: Position Summary: Essential Functions: &bull Performs Security rounds of the hotel as follows: a. All restaurants b. All lobby areas and the associate&rsquos entrance c. All meeting rooms and parking areas d. All guest floors e. Executive Offices f. All the back of the house areas &bull Visits all locations requiring special attention as frequently as required. &bull Responds immediately to those emergency incidents and Security requests to which he is assigned. &bull Ensures maximum guest, associates, and hotel safety and security at all times. &bull Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. &bull Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures. &bull Performs duties as assigned by the Director of LP, LP Supervisor, and responds to directions from any Executive Committee member. />&bull Creates and maintains the highest standards of Security at all times, being professional in attitude, appearance, and application. &bull Checks associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotel. &bull Monitors the Security of the receiving dock. &bull Confiscates all unauthorized parcels etc., and notifies the Director of LP and the appropriate department head. &bull Checks all I.Ds of the hotel staff and provides information and direction upon proper identification of all job applicants, salesmen, etc. Notifies the department head involved for permission for non-staff personnel to enter the premises. &bull Protects hotel from admission of undesirables and others not conducting legitimate business within the premises. Hotel Specific Essential Functions: /> &bull Understand all emergency procedures &bull Understand all hotel radio codes &bull Understands the Moments of Service Program &bull Collects all doorknob menus and brings them to Guest Room Dining (Overnight Officer) /> Requirements: Required Skills: ¨ Basic computer skills - 2 way radio, Nextel, CCTV cameras, and Report Writing skills. ¨ Have First Aid and CPR certification. Customer Service oriented. Physical Requirements: ¨ Extended periods of time on feet while patrolling the property. ¨ Capable of lifting 50 lbs Tools and Equipment: ¨ Telephone, pen/pencil, photo-copying machine, computer and printer file folders, filing cabinet, facsimile machine, radios, key control system, Nextel&rsquos TV monitors, and fire control system, VCR&rsquos. ¨ Lift jack dolly, hand truck, camera, first aid equipment, bell carts Working Environment: ¨ Interior of hotel, in all areas with exposure to extreme temperatures. ¨ Exterior of hotel with exposure to weather conditions. ¨ Exposure to various hazardous chemicals.

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